InnoCaption Live Call Captions

The InnoCaption app is a free service that provides clear captions for phone calls and visual voicemail for missed calls. It is available for individuals who are deaf, hard of hearing, have tinnitus, or have other conditions that make it difficult to understand phone calls. This FCC certified service is offered at no cost, similar to other federal Telecommunications Relay Services (TRS) such as IP Relay, TTY, Video Relay Service (VRS), and Speech-to-Speech. Unlike VRS, InnoCaption does not require American Sign Language (ASL) to be used. This app makes all calls accessible with clear captions and visual voicemail for missed calls.

The app offers live transcription of calls, with the ability to switch between voice-to-text or live human stenographer captions at any time, even during calls. Closed captioning is available in multiple languages through Automated Speech Recognition (ASR) technology. After the call, the app provides transcriptions for easy review of previous phone conversations.

InnoCaption uses speech-to-text technology to make phone calls accessible without the need for ASL, providing an alternative to VRS for those who use captions. This makes it a perfect option for seniors, veterans, or anyone experiencing hearing loss. The app can be used on phones, tablets, and computers, essentially acting as a phone within a phone, with the added benefit of captions.

The app also offers features such as live captions for phone calls, the ability to make and receive calls with ease, compatibility with hearing aids and cochlear implants, and voice-to-text call transcripts. It also has a spam filter for secure calling and the option for emergency call captioning when calling 911 from the app. However, it is important to note that 911 service may be limited or unavailable in certain circumstances.

Overall, the InnoCaption app is a convenient and accessible option for individuals with hearing loss to make and receive phone calls with clear captions and visual voicemail. It is important to follow federal laws and regulations when using this service, as it is only intended for registered users with hearing loss.